Return & Refund Policy
Return & Refund Policy
At Gearbibi, your satisfaction is our priority. If you are not completely satisfied with your purchase, weβre here to help.
π Return Eligibility
- Items must be returned within 30 days of delivery
- Items must be unused, unworn, and in original condition
- Original packaging must be included
β Non-Returnable Items
- Final sale or clearance items
- Gift cards
- Items damaged due to misuse or improper handling
π° Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- If approved, refunds will be processed within 5β7 business days
- Refunds will be issued to your original payment method
- Shipping fees are non-refundable
π¦ Return Shipping
- Customers are responsible for return shipping costs
- We recommend using a trackable shipping service
π Exchanges
If you received a defective or damaged item, we will gladly send a replacement at no additional cost. Please contact us within 7 days of receiving your order.
β οΈ Order Issues
If your item arrives damaged, incorrect, or missing, please contact us immediately with photos and order details so we can resolve the issue quickly.
π© Contact Us
For returns and refund requests, please contact us at:
Email: support@gearbibi.com
Quick Summary
- β 30-day return window
- β Easy refund process
- β Replacement for damaged items
- β Friendly customer support
We appreciate your trust in Gearbibi.